Wednesday, July 29 • 8:00am - 5:00pm
14: Communication and Challenging Discussions at the End of Life (Full-Day Workshop)

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Communication and Challenging Discussions at the End of Life

Speakers: Darius Razavi MD PhD

This one day experiential workshop provides an overview of common clinical challenges in end-of-life care and an introduction to the issue of improving health care professionals communication skills in this area of clinical practice. Useful basic communication skills will be briefly recalled. Participants will be introduced to the main components of advanced communication skills, which may be used in the highly emotional contexts of end of life care and in addressing common difficult clinical encounters. Teaching methods designed to improve communication skills will then be described: techniques (learner-centered, skills-focused, practice-oriented) will be discussed. The usefulness of role-play and immediate feed-back will be emphasized. Effective manualized training programs that have been tested in randomized controlled studies conducted in Brussels for physicians and nurses will be presented. During the workshop participants will have the opportunity to test the type of role-playing exercises utilized in these studies. In addition, a detailed description of these studies and the content of training sessions tested will be provided.

Workshop Objectives:

  1. The attendees will become familiar with end of life discussion and communication.
  2. The attendees will become familiar with the importance of communication skills, as a component of end of life care, and its relationship to patients and family satisfaction, concerns and distress.
  3. The attendees will become familiar with the communication skills, which may improve health care professionals end of life care and the management of difficult end of life decisions;
  4. Attendees will become familiar with strategies to address frequently challenging clinical communication (eg conflict regarding treatment goals with family or within clinical team; responding to requests to hasten death; assessing and responding to existential concerns and other forms of distress)
  5. Attendees will become familiar with the potential impact on clinicians themselves in caring for a dying patient and the consequences for patients, including strategies to minimize this impact.
  6. The attendees will participate in role-playing exercises with direct feed-backs and in case discussions.

Wednesday July 29, 2015 8:00am - 5:00pm
Judiciary Square Meeting Level 3

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